Under DDoS attack?
Request an assessment of your network.
Our team assesses the traffic situation, network architecture and integration options for DDoS protection.
Already a customer and need support?
Use the support channel specified in your contract. This form requests an assessment and does not guarantee an immediate response.
Request an assessment
Leave your contact details. Our team will get in touch to understand your situation and assess protection options.
Before the conversation
What helps assess the attack
If available, these details help us understand the impact and possible integration. You can request an assessment without having every item.
Impact and timing
Which applications or services are affected, when symptoms started, and what users are experiencing.
Traffic indicators
Affected IPs or prefixes, volume in bps/pps, ports and protocols, and any graphs or logs already available.
Network path
ASN, transit providers, current routing and connection options, where applicable to your operation.
This is an optional guide for the technical conversation. The form above asks only for contact details; do not send logs or sensitive data through it.
From assessment to protection
Each stage depends on technical assessment, feasible integration and agreed terms. Submitting the form does not activate mitigation.
Assess the situation
The team reviews the reported impact, available traffic data and affected services or prefixes.
Design the connection
We work with your team on an integration approach based on ASN, routing and available interconnection points.
Configure and validate
After technical and commercial review, we configure traffic forwarding and validate the return path.
Operate and monitor
Mitigation and support follow the contracted service, with traffic monitoring and adjustments when needed.
The traffic path during mitigation
For an integrated network, the flow covers identifying the problem, diverting traffic, filtering it and returning it to the origin.
- 01
Attack indicators
Flow telemetry, such as NetFlow or sFlow, can help identify anomalies in volume and protocol.
Detecting an anomaly informs the assessment; it does not mean mitigation has started.
- 02
Routing diversion
With BGP integration, agreed prefixes can be announced to direct traffic to the mitigation center.
The approach depends on routing design and validation of the announcements.
- 03
Traffic filtering
Incoming traffic is analyzed and filtered according to the attack profile and service configuration.
L3/L4 controls and, where applicable, L7 controls help separate malicious and legitimate traffic.
- 04
Return to your network
Approved traffic returns to the protected network using the connection method defined during integration.
Actual routing, latency and capacity depend on the architecture and need validation.
How the network can connect
GRE / IPsec tunnel
A tunnel between routers, with encapsulation and IPsec where applicable.
Private interconnection
A dedicated link where both networks have presence and capacity at the same facility.
IXP / VLAN
A connection at an exchange point where both networks have presence and compatible configuration.
15 scrubbing centers across 4 continents
Points of presence strategically distributed to absorb attacks close to the source, minimizing latency and maximizing mitigation capacity.
Fortaleza
Brazil
Rio de Janeiro
Brazil
São Paulo
Brazil
Florianópolis
Brazil
Curitiba
Brazil
Porto Alegre
Brazil
Miami
USA
Los Angeles
USA
Dallas
USA
Ashburn
USA
Paris
France
Amsterdam
Netherlands
Frankfurt
Germany
Singapore
Singapore
Tokyo
Japan
Frequently asked questions about DDoS protection
Answers about the assessment, integration and limits of DDoS protection.
Ready to assess your network?
Discuss the situation and integration options with our team. Activation depends on technical assessment and a contract.